Service · Business process automation

Business process automation with AI

We connect your CRM, messaging apps, databases, ERP, and LLMs into one workflow, with no manual handoffs between systems. We build on n8n or write it fully custom — whatever the job needs. Once it ships, your team owns the logic.

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  • 20–80 hours of busywork a month off your team
  • 400+ n8n integrations out of the box
  • 2–3 weeks to your first workflow
  • Self-hosted on your servers — your data stays put
02 What we automate

Where busywork
eats your revenue

Teams burn hours a day moving data by hand between email, the CRM, and the accounting system. Every extra hand-off is a lost lead or a new mistake. Automation cuts out the manual steps.

Scroll sideways
01

Leads die between channels

Leads come in from Telegram, WhatsApp, email, Instagram, and site forms, and some slip through the cracks. A rep sees the inquiry in the morning, after the customer already went to a competitor.

We fix it Every channel into one pipeline. Sales and marketing automation drops the lead into your CRM in seconds, enriched and scored.
Leads none lost at the handoff
CRM a deal with the full profile
02

Documents keyed in by hand

Invoices, contracts, delivery notes, resumes. Someone copies fields from a PDF into the system of record by hand: 15–30 minutes per document, ten a day — up to five hours gone.

We fix it AI document recognition and document automation: we pull fields out of PDFs and scans and write them into the system of record. A person confirms only the edge cases.
14 sec per document instead of 22 minutes (case study)
OCR + AI recognition and validation
03

Reports built on weekends

Friday night, an analyst pulls data from ERP, Excel, and GA4 into a dashboard. Management sees the numbers a week late and makes decisions on stale data.

We fix it Reporting automation: the data rolls up on its own, on a schedule or on request. AI writes a short summary of the numbers.
3 sec a report instead of 4–6 hours (case study)
24/7 always-current data
04

Same question — 10 times a day

HR and accounting explain how to file for leave or pull a document ten times a day. Across a day, those answers add up to an hour torn out of real work.

We fix it An AI assistant on your company knowledge base answers staff on its own and escalates the tricky cases to a human, with context attached.
70% of routine requests handled by AI (case study)
Escalation a human on the tricky ones
What we actually do

Three directions

01 02 03 / 03
01 — Processes

Business process automation

A process runs from a trigger or schedule to a record in the target system on its own, with a human only on the edge cases.

  • Invoice automation, document recognition
  • Marketing, sales, CRM, lead generation
  • System integration, reporting, inventory checks
02 — AI teammates

AI teammates for your team

AI teammates work in Telegram, web chat, or Slack: access to the knowledge base through RAG, to your systems through APIs.

  • Level 1 — an exact answer from the knowledge base
  • Level 2 — clarifying questions
  • Level 3 — handoff to a human with context

Conversational AI agents and chatbots for customers are a separate service: AI agents & chatbots.

03 — AI funnels

End-to-end AI funnels

Site → bot → CRM chains where AI walks the customer from the first touch to the deal.

  • An interactive WebGL page
  • A RAG bot on your product base
  • ICP scoring, then a CRM deal with a task

Best fit: B2B SaaS, EdTech, real estate, the premium segment.

Architecture

How we actually build it

We match the architecture to the job: low-code on a ready platform, fully custom development, or a mix — orchestration on a proven engine plus custom services for the critical parts.

01

Low-code on n8n

  • Workflow orchestration on n8n, self-hosted
  • Systems and LLMs wired in through APIs
  • Handed over to your team
02

Custom development

  • When the logic won't fit standard nodes
  • Node.js / Python, FastAPI / Express
  • PostgreSQL, Redis, task queues
03

Hybrid

  • The most common setup in practice
  • n8n runs the workflow and integrations
  • A custom service handles heavy LLM work

When a workflow needs to "read" unstructured data — a query, a document, a ticket — we add RAG: vector search over the knowledge base plus an LLM with context.

Vector stores

Qdrant Complex metadata filtering, self-hosted, high load
Supabase pgvector Up to 10M vectors, one source of truth with the app
Pinecone Zero-ops, fully managed
Weaviate Hybrid search, multi-tenancy

LLMs and integrations

Providers
  • Claude
  • OpenAI
  • Gemini
  • Mistral
  • Llama
  • DeepSeek
CRM and channels
  • HubSpot
  • Pipedrive
  • Salesforce
  • Zoho
  • Kommo
  • Telegram
  • WhatsApp
Security and control

What keeps a workflow from breaking — or leaking

Every B2B automation comes down to two questions: what if it makes a mistake, and what if the data leaks. The answers to both ship in the base build, not in a separate package. The OWASP Top 10 for Agentic Applications (2026) names excessive agent permissions and supply-chain compromise among the top risks.

  1. Layer 01

    The decision boundary

    Every workflow spells out what it does on its own and what needs a person. High-risk actions — a payment, a deleted record, an important email — go through human-in-the-loop: the task lands in a queue, and the owner confirms.

  2. Layer 02

    Data validation

    Every node validates its input. Wrong structure — it stops with an alert instead of failing silently. Retries on HTTP errors. Deduplication so the same ticket or lead never gets processed twice.

  3. Layer 03

    Guarding the LLM nodes

    Every LLM response gets checked: JSON format, no personal data, a confidence score. Low confidence → escalation. That keeps the risk of hallucinations in production close to zero.

  4. Layer 04

    The audit trail

    Every run is logged: inputs, sources, decisions, result, timing. The logs are available in real time and kept for compliance.

Case studies

What we've actually shipped

Six automation case studies with measurable results. The full catalog lives in the Case studies section.

AI teammates · flagship
70% of routine HR requests handled by AI

Telegram HR bot

A Telegram bot with an LLM and RAG for an outstaffing team. A 3-second reply: the bot answers, clarifies if needed, then hands off to a human.

Full case study
Processes · CRM
30 sec to pull sold listings

Telegram-Mobilia

A Telegram bot + auto-channel + CRM for a real estate agency. A diff engine keeps the channel in sync, and leads land in the CRM on their own. 4 languages.

Full case study
Documents · recognition
−97.2% time per resume

HR AI Assistant

An HR assistant: resume parsing, Blind CV, AI Headshot, self-hosted. From 22 minutes to 14 seconds, costs −84%. 4 languages.

Full case study
Reporting · analytics
3 sec a report instead of 4–6 hours

Retail Analytics

React + AI for a premium brand's sales analytics. 10,000+ rows in 2 seconds, data never leaves the browser. The summary runs through Google Gemini.

Full case study
AI funnels · sales
99% RAG accuracy in conversation

AI Sales Funnel

An end-to-end funnel: a site ROI calculator feeds data into the bot. A multilingual AI agent works 24/7 and creates deals in the CRM.

Full case study
Processes · scraping
24× faster applications

Job Scraper Autoresponder

A job scraper + AI cover letters + delivery through Playwright. 50 applications in 10 minutes instead of 4 hours, response rate +50%.

Full case study
Results

What you get in numbers

Every number comes from a project we've already shipped. Not industry averages — real results.

70% of routine requests
handled by AI alone
3 secfirst reply
24/7no days off
Before → after time per operation
  • Processing a resume 22 min 14 sec
  • Weekly report 4–6 hrs 3 sec
  • 50 job applications 4 hours 10 min
99% RAG accuracy in conversation
24× faster applications
−84% cost to process a CV
10,000+ rows of data in 2 seconds

Numbers from our projects: Telegram HR bot, HR AI Assistant, Retail Analytics, AI Sales Funnel, Job Scraper.

Process

From audit to production in 2–6 weeks

Open a stage to see the details.

01 Audit

We map your processes and count how many hours a week each one burns. We find the bottlenecks and form automation hypotheses. If there's nothing worth automating yet, we say so: automation won't fix a chaotic process.

  • A map of processes with hours for each one
  • A short report prioritized by ROI
  • 5 business days
02 Architecture

We agree on the stack, the integrations, and the success metrics. We define the workflow's boundaries: what it does, what it doesn't, how it escalates. We confirm which actions run autonomously and which need human-in-the-loop. Then we sign off on the technical spec.

  • Stack, integrations, success metrics
  • Workflow boundaries and escalation points
  • 3–5 business days
03 Development

We build the workflow, wire up the integrations, train the RAG layer on your knowledge base, and test it on historical data. We adjust iteratively after each run.

  • Workflow, integrations, RAG on your base
  • Tested on historical data
  • 1 to 4 weeks
04 Pilot

We launch on a limited slice — 10–20% of real traffic. We watch the metrics, adjust how the workflow behaves, and ramp the share up gradually. Bugs get caught in a controlled loop, not across the whole flow.

  • 10–20% of traffic, kept in check
  • Metrics and behavior tuning
  • 3–5 business days
05 Launch

We hand over the documentation and train your team to run the workflow. After that, your team can change the logic on its own. Support runs on the package you pick.

  • Documentation and team training
  • Access to the source code and workflows
  • Post-launch support — from €250/mo
Pricing

Transparent pricing

Every price is locked at the time you book. Anything beyond it is an agreed change of scope, nothing else. The ROI calculator estimates payback on your own numbers in a minute.

Start One process, testing a hypothesis
from €2,500 one-time
  • Timeline: 2–3 weeks
  • One process: one source, one target system
  • Self-hosted deployment, an MVP before you scale
  • For: SMBs, targeted automation
Choose Start
Enterprise Custom nodes, ERP, SLA
from €14,000 one-time
  • Timeline: 8+ weeks
  • Orchestration, custom nodes, ERP integration
  • Self-hosted GDPR, 99.9% SLA, an audit of every workflow
  • Multilingual, hardened security
  • For: regulated industries, large teams
Let's talk
Post-launch support

Optional on Start, standard from Business up. We own the new workflows, error monitoring, and updates.

Monitoring from €250/mo Health checks and quick fixes. Add-on to Start.
Active support €500–900/mo New workflows, error monitoring, self-hosted updates. Add-on to Business.
Partnership €1,200–2,500/mo Priority and ongoing development. Add-on to Enterprise.

at 10 hrs of busywork per week per person, €14/hr · An estimate, not an offer

saved per month
Anti-patterns

What we avoid

In five years of automation work, we've seen the same mistakes across dozens of projects. They're almost never about the technology — they're about how you approach it. We flag them with you early and design around them.

01

Automating chaos

The most common one. If a process isn't documented and works badly with people, n8n won't fix it. First we check: is the process repeatable? are the metrics measurable? is the data available? If not, we put it in order, then automate.

02

One workflow for everything

A workflow that tries to handle every case at once lands at 60–65% accuracy. Three specialized ones, each scoped to a specific task, hit 90%+. We decompose, every time.

03

Launching with no pilot

A workflow that goes straight to production at 100% of traffic catches its bugs in the open. A pilot on 10–20% is required, not optional.

04

Automation with no escalation

A workflow with no explicit human-in-the-loop on critical actions will eventually fail where a mistake costs real money. There's always an owner.

05

Handoff with no docs

Six months on, a workflow with no documentation becomes a black box. By contract, you get the documentation, access to the source code, and team training.

06

"Set it and forget it"

A workflow needs monitoring. Knowledge bases go stale, provider APIs change, business logic drifts. With no upkeep, it degrades. Support isn't required, but it's a good idea.

FAQ

Common questions

Eleven questions we get the most. Don't see yours? Message the CTO or CEO directly.

01 What is business process automation?

It's handing repetitive operations between systems over to software: on a trigger or schedule, it pulls data, processes it by rules or with AI, and writes the result into the target system. The goal is to remove manual data entry, speed the process up, and cut the error rate.

02 What processes can be automated?

Any repeatable process with available data. In practice, most often: document automation and recognition (invoices, contracts, resumes), sales and marketing automation, lead generation and CRM work, reporting, system sync and integration, routine HR and IT requests from staff. What you shouldn't automate: the rare, one-off cases where every situation is unique.

03 How is this different from RPA?

Classic RPA is "screen robots" that mimic a person's clicks in the interface. Brittle: a button moves and the robot breaks. We work at the data and API level: an n8n workflow with an AI layer hits the systems directly and makes decisions instead of clicking pixels. It's more reliable and it actually understands context. We add RPA only where a system has no API.

04 Why is n8n better than Zapier and Make?

Three things. Self-hosted: your data never goes to a third-party provider, which matters in regulated industries. Cost: Zapier charges per task run, while self-hosted n8n only costs you the server (from €5/mo on Hetzner or DigitalOcean). Flexibility: n8n lets you write arbitrary JavaScript inside a workflow. The downside: a higher barrier to entry — n8n needs basic technical understanding, where a manager sets up Zapier in half an hour.

05 Can you connect our SAP / Oracle / other ERP?

Yes. We connect through REST/HTTP APIs, with data exchange via the database and file gateways. In most projects, financial operations are best left inside the ERP — it lowers the risk of errors and keeps the audit simple. The workflow plugs in "alongside": it reads data and sends write commands through explicit gateways. We support SAP, Oracle, Microsoft Dynamics, NetSuite, Odoo, and any other system with an open API.

06 What if the LLM provider goes down?

The workflow keeps running in degraded mode. The LLM node returns an error and a fallback kicks in: the task goes to a person, or to an alternate provider if one is configured. For example, Claude as primary, Gemini as backup. The switch is automatic, on a timeout or an error code.

07 What do LLM tokens cost in production?

For most SMB projects — €50 to €500 a month at typical load. You pay the token cost directly to the provider (OpenAI, Anthropic, Google); we don't sit in the middle of those payments. We give an exact estimate at the architecture stage, based on conversation volume and average context length. For self-hosted models, it's GPU infrastructure cost instead of tokens.

08 Can we maintain the workflow ourselves?

Yes, and it's part of the base build. We hand the project over with full documentation and train your person to run the workflow and integrations. From there you can edit the logic yourself. You can keep support on our side as a safety net (monitoring from €250/mo) or pull us in only when you need it.

09 What about security? We're in finance / healthcare.

Self-hosted on your servers by default. Document-level access control, tenant isolation in the RAG layer, an audit trail on every workflow, human-in-the-loop on critical operations. GDPR-compliant. If your compliance officer has specific questions, we're ready to answer them.

10 How is automation different from an AI agent?

Automation is a process: data follows a predefined route from a trigger to a record in a system. An AI agent is a conversation: a bot talks with a person, answers questions, carries a thread. In practice the two often work together. Conversational AI agents and chatbots for customers are a separate service: see AI agents & chatbots.

11 Which task should we start with?

Usually with whatever annoys your team most: document handling, manual data entry, weekend reports, routine HR questions. The exact priority comes out of the audit: we count the hours and the revenue, then rank by ROI. Sometimes the most irritating task isn't the most profitable one to automate, and the other way around.

Contact

Book a free 20-minute audit call

We'll go through your processes, find 2–3 automation points with fast ROI, and send a short report. We won't chase you.

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